Questions? We’ve Got You Covered.
SHIPPING
When Will My Order Ship?
Orders are typically processed and shipped within 1–3 business days. During new arrivals, promotions, holidays, or peak shopping periods, processing times may be slightly longer. Once your order ships, you will receive a confirmation email with tracking information.
How Long Does Shipping Take?
Shipping times vary based on your location and selected shipping method.
• Standard Shipping: 3–7 business days
Please note that shipping times are estimates and may be affected by carrier delays beyond our control.
RETURNS
What Is Your Exchange Policy?
We gladly accept exchanges on eligible items within 15 days of delivery. Items must be unworn, unwashed, with original tags attached, and free of makeup, deodorant, perfume, or any signs of wear.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
What Is Your Return Policy?
Eligible returns received within 15 days of delivery will be issued as store credit that can be used toward any future purchase.
We do not offer refunds to your original payment method.
To qualify for store credit:
• Items must be unworn and unwashed
• Original tags must be attached
• Items must be free of stains, odors, pet hair, or signs of wear
• Return requests must be submitted within 15 days of delivery
Store credit never expires and can be used online at any time.
Are Sale Items Final Sale?
Yes. All sale, clearance, promotional, and discounted items are final sale and cannot be returned or exchanged.
What If I Receive a Damaged or Incorrect Item?
We sincerely apologize. Please contact us within 3 days of delivery with photos of the item and packaging. We will work quickly to resolve the issue.
ADDITONAL INFO
Can I Cancel or Modify My Order?
Because we begin processing orders quickly, we cannot guarantee changes or cancellations once an order has been placed. Please contact us as soon as possible, and we will do our best to assist.
Do You Restock Sold-Out Items?
Some of our styles are restocked, while others are limited releases. We recommend signing up for restock notifications on the product page or following us on social media for updates.
How Can I Contact Customer Service?
For questions regarding your order, sizing assistance, returns, or general inquiries, please contact us through our Contact Us page or email us directly. We are happy to help!
STILL HAVE QUESTIONS?
Send us an email so we can help!